Stemphor
Techlabs

Stem Commerce

Sell on WhatsApp. Run your shop from one app.

Stem Commerce puts your catalogue, cart and checkout inside WhatsApp, where your customers already are. You run orders, chats and products from one app, Stem Merchant.

Join the pilot

How it works

  1. Customers browse your catalogue in WhatsApp

    They message your business number and see your products inside the chat. There is no app to install and no website to visit.

  2. They order in a WhatsApp Flow

    The cart and checkout run in a WhatsApp Flow, a guided form that opens inside the chat. Customers pick items, apply a coupon and place the order without leaving WhatsApp.

  3. You manage everything in Stem Merchant

    Orders, customer chats and your catalogue are in one app, Stem Merchant, on Android, iOS and the web.

  4. You deliver and collect cash

    Deliver the order yourself, collect cash on delivery, and update the order in the app.

What you get

  • Import your catalogue from a spreadsheet

    Upload your product list from a spreadsheet instead of adding items one by one.

  • Coupons and sales

    Create coupon codes and put products on sale to bring customers back.

  • GST-ready pricing

    Set GST on your products so prices and order totals are ready for tax.

  • Cash on delivery

    Customers pay when the order arrives. There is no payment gateway to set up.

  • AI-assisted replies

    AI helps you answer customer questions, using only your own catalogue, so answers are based on your real products and prices.

  • Voice notes, transcribed

    When a customer sends a voice note, the app writes it out as text so you can read it and reply quickly.

  • Follow up after 24 hours

    WhatsApp allows free replies only within 24 hours of a customer’s last message. After that, follow up with an approved message template.

Free during the pilot

We are running a pilot with a small group of Indian retailers who already sell on WhatsApp, such as kirana stores, home businesses and small shops. Stem Commerce is free for the whole pilot. During the pilot, customers pay cash on delivery and you deliver the orders yourself. In return, we ask for your feedback to shape what we build next.

Ready to take orders on WhatsApp?

Tell us about your shop and we will help you get started.

Join the pilot